Terms & Conditions

Bilucky Casino

These Terms and Conditions are effective from July 15, 2024. Prior to accessing or using the Bilucky Casino website, it is essential to review these terms thoroughly. By utilizing the site, you indicate your agreement to them. If alternative language versions exist, the English edition takes precedence.

Updates to Terms

The casino may modify these Terms and Conditions as needed. Efforts will be made to inform players of major alterations via email, but users are encouraged to check this page periodically for revisions.

Eligibility to Participate

The site welcomes players solely from areas where online gambling is legally permitted. It is your duty to ensure compliance with local laws and confirm that gambling is lawful in your location. Claims against the company related to this will be deemed invalid.

Players from restricted nations such as Belarus, Curacao, Estonia, Israel, Latvia, Lithuania, United States of America, Cyprus, Georgia, Brazil, Poland, Turkey, and Malta are barred from real-money play. The casino cannot assure successful withdrawals or refunds if this policy is violated. Additionally, Canadian players are restricted from NYX (NextGen) games.

Only individuals aged 18 or older, or meeting the legal age in their jurisdiction, may play. You must verify local age requirements for online gaming. Finnish players are ineligible for deposit bonuses.

The company may request age verification and restrict or suspend accounts for non-compliance.

NetEnt's privacy policy applies when playing their slots, accessible at: https://www.netent.com/en/section/privacy-policy/.

Supported Currencies

Accepted currencies include EUR, USD, GBP, and cryptocurrencies.

Charges and Taxes

You bear responsibility for all taxes and fees on winnings per your local laws. Deposits without wagers may incur fees upon withdrawal requests. All deposits require a 3x wagering before cashout.

Game Guidelines

You affirm understanding of the games' rules and payout rates offered on the site.

Game Accessibility

Certain games might be unavailable in specific regions due to provider policies, which can evolve. Using VPNs to evade restrictions is forbidden and could result in winnings forfeiture.

Complete Bans

NetEnt games are not supplied without licenses in jurisdictions like Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, and United States of America.

Branded Games Restrictions

Additional limitations apply to branded NetEnt titles beyond the above.

For Planet of the Apes: Prohibited in Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

For Vikings: Restricted in Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.

For Narcos: Banned in Indonesia, South Korea.

For Street Fighter: Not available in numerous territories including Anguilla, Antigua & Barbuda, Argentina, and others up to Venezuela.

For Fashion TV: Forbidden in Cuba, Jordan, Turkey, Saudi Arabia.

Universal Monsters titles are playable only in specified countries like Andorra, Austria, Armenia, and others up to Ukraine.

Canadian players cannot access NYX games.

Liability Disclaimer

Gambling may result in financial losses, and the company is not accountable for damages from site use. Player data is protected but shared with service providers; the company is not liable for third-party handling.

No responsibility for technical issues affecting access or play. Errors in wagers or payments may lead to cancellations or corrections.

Miscredited bonuses or winnings remain casino property and will be reclaimed; you must notify errors promptly.

The casino and affiliates do not guarantee software fitness, error-free operation, or uninterrupted access, and are not liable for related losses.

You indemnify the casino against claims from your site use or game participation. The casino decides on violations leading to suspensions.

Account Usage

One account per player; multiples may cause termination and payout suspension. No third-party access, including minors. Accounts are for personal use only.

Offensive nicknames are prohibited; violations may lead to changes or blocks.

Duplicate accounts allow reclamation of gains. Phone verification may be required for KYC; failure within two weeks locks the account.

Fraud Prevention

Strict policy against fraud, including collusion, unfair strategies, chargebacks, or low-risk plays. Accounts may be closed, payouts suspended, and authorities informed.

Chargebacks incur fees, further claims, and potential account closure.

Verification calls may be mandatory; non-compliance leads to closure and confiscation.

Abusing promotions, like high-variance betting patterns or bonus exploitation, results in voids.

Zero tolerance for advantage play; violations void bonuses.

The casino may close accounts, retain payments for manipulations, and pursue charges.

Verification may require documents or video calls. Deposits must wager 3x before withdrawal; non-gaming deposits incur fees.

No interest on accounts; no currency exchanges offered.

Deposits

Minimum deposit: $10/€20/£20. Maximum varies by method. Third-party payments forbidden; violations forfeit winnings.

Cryptocurrency deposits have no limits due to their nature; use other tools for gambling limits.

Withdrawal Rules

Minimum withdrawal: 10 USD/EUR/GBP/crypto. Maximum depends on method; large amounts in installments.

Processing up to 3 days. Withdrawals matching deposits may return to cards; excesses via alternatives.

Identity checks may delay payouts. False data leads to refusals and terminations.

Supported for Visa/Mastercard transfers with country restrictions.

Internal currency: Euro; conversions may increase costs. Currency removals convert to Euro after notice.

Bank transfers may add fees up to €16.

Limits: 4,000 daily, 16,000 weekly, 50,000 monthly (or equivalents), except VIP or jackpots.

Refunds

Requests within 24 hours of transaction or 30 days for unauthorized access.

Refunds deduct bonuses; excesses via alternatives. High-risk transactions refunded with notifications.

Player covers refund costs.

Inactive Accounts

Accounts unused for 12 months incur €/£10 monthly fees until zero or reactivation.

Claim Expiry

Claims must file within one year.

Handling Complaints

Contact support for issues; escalations as needed. Only account holders may complain; third-party transfers dismissed.

Server logs final in disputes.

Non-Transferable Rights

Claims cannot be assigned without consent, including any assets or rights.

Dispute Resolution

Disputes settled by arbitration in Cyprus per local rules.

Responsible Gambling

Gambling is for entertainment; track spending to avoid issues.

Limit Options

Set deposit, loss, wager, cooling-off, self-exclusion, or session limits via [email protected]. Decreases immediate; increases after confirmation.

Loss limits based on deposits, not winnings.

Self-Exclusion Requests

Email support for temporary or permanent exclusion; no access or promotions during.

Withdrawals possible post-exclusion, subject to verification.

Support Resources

Seek help from Gamblers Anonymous, GamCare, Gambling Therapy.

Minor Protection

Strictly 18+; proof required. Parents urged to use filters like CyberPatrol, GamBlock®, Solid Oak Software, Net Nanny.